Privacy Policy For UNIRR App

INTRODUCTION

This Privacy Policy (“Policy”) describes how UNIRR App (“we”) collects, uses, stores, processes, and protects your personal information when you use our mobile application (“App”) and web services (“Platform”). By accessing and using UNIRR, you agree to the terms of this Policy. If you do not agree, please stop using the Platform.

SCOPE OF POLICY

This Policy applies to the UNIRR mobile application available on app stores (“App Site”), once downloaded or accessed on your device (“Device”), and the web-based services accessible through the Platform. This Policy sets out the basis for collecting, processing, and safeguarding user data.

CONSENT

By using UNIRR, you consent to the collection and use of your personal data as detailed in this Policy. We do not share your information with third parties for advertising. All data collected is used exclusively to provide and improve our services.

INFORMATION WE COLLECT

  • Information You Provide
    • Name, email, phone number, and contact details
    • Payment information (if applicable)
    • Account login details
    • Personal data shared via support requests, feedback, or uploaded documents
    • KYC documents, if required
    • Beneficiary account details
  • Information Collected Automatically
    • Device information (model, OS, unique identifiers)
    • IP address and network details
    • App usage data and interaction analytics
    • Location information (if permitted by you)
    • Camera access for document uploads (if authorized)
    • Note: We do not collect, store, or read personal SMS messages from your inbox.

USE OF INFORMATION

The information collected is used to:

  • Provide, improve, and maintain our services
  • Perform user verification, including KYC authentication
  • Process transactions, if applicable
  • Strengthen security and prevent fraud
  • Analyze user behavior to improve platform performance
  • Send notifications related to service updates, offerings, and account-related matters
  • Comply with legal or regulatory requirements

We do not sell, trade, or rent user data. Anonymous, aggregated data may be used for analytics and service enhancement.

DATA STORAGE AND SECURITY

We implement standard security measures for personal data but cannot ensure total security. Users will be notified of a breach.

DISCLOSURE OF INFORMATION

We may disclose user data in the following cases:

  • To employees or authorized personnel for troubleshooting and support
  • To service providers assisting in operational processes under confidentiality agreements
  • To regulatory or legal authorities as required by law
  • Fraud prevention, security, or risk assessment

COOKIES AND TRACKING TECHNOLOGIES

To enhance user experience and maximize platform performance, we implement cookies and tracking technology. Users can modify their browser settings to control cookie preferences.

THIRD-PARTY LINKS

This Platform may link to external websites and third-party services. We are not responsible for their privacy practices.

FORCE MAJEURE

We are not responsible for any loss of data, breach, or service interruption caused by extraordinary events, natural calamities, cyberattacks, network outages, or government actions.

CHANGES TO PRIVACY POLICY

Changes to this Policy take effect immediately upon posting on the Platform. Continued use of UNIRR after modifications constitutes acceptance of the updated Policy.

CONTACT DETAILS

If you have any inquiries or concerns, please contact us at info@hydear.com.

By using UNIRR, you acknowledge that you have read and accepted this Privacy Policy.